We understand it can be tricky purchasing online. Our return policy ensures that you can exchange or return unused items in their original condition and packaging within 30 days.
What items are returnable?
- Waist Trainers, Vests and Sweat Belts
What items are non-returnable?
- Butt Lifters and Butt Lifting Panties
- Shapewear that has a crotch
- Creams and Teas
Are there any charges for an exchange or return?
- Customer is responsible for return shipping charges
- Returns for refunds will incur a 10% restocking fee
How do I exchange or return?
- Please return your item to the address below
- In the package, include your order number and full name
- Indicate an exchange or return
PO Box 291942
Davie, FL 33329
Returns are subject to quality approval by our returns department. Please take extra care to inspect all returned items to ensure they meet these requirements:
- Free of hair and odors
- No stretch marks or permanent wrinkles
- Original Packaging
- Sewn in tags attached
- Not bent in half to ship back
- Within 30 days of purchase
How soon will I get my store credit or refund?
- Once your return is received, please allow 3-7 days for our returns department to process and inspect your return
- You will then receive your store credit via email to reorder the new size or style.
- If you requested a refund, you will receive and email notification with your refund receipt